Stagecoach Rail (client since 2017)


International public transport group Stagecoach has become an early adopter of a new cloud-based system to automate its purchase invoice approval process. By adopting a cloud based product from Cloud B2B Solutions the Stagecoach Rail Business Development (SRBD) team has been able to reduce supplier payment delays by allowing invoice approval anytime and from any location.

Additional benefits include more efficient invoice processing, with better traceability and auditability.

SRBD was faced with challenges as its geographically dispersed team was not available to sign off paper invoices manually. In addition, authorised invoices then had to be sent for payment to the Head Office in Perth – leading to delays in settling supplier invoices.

Cloud B2B Solutions produced a bespoke version of its popular Purchase Invoice Approval product to allow Stagecoach to automate the whole purchase invoice approval process. Using a streamlined workflow process, the new system allows for up to five levels of approvers. Invoices can be approved, rejected or queried, and notes can be added for explanations of actions taken.

‘By using the Cloud B2B platform, we have put the key processes on screen, which gives us the advantages of speed, traceability and auditability that a paper based system did not have’ commented Donna Haigh (RBD Finance Manager) who was business lead for the solution.