Testimonials & Case Studies
Cloud B2B Systems has been supporting organisations across a wide range of industries for over a decade, helping to streamline purchasing processes, improve financial control, and reduce administrative overhead.
Below we highlight a selection of client testimonials alongside real world case studies, demonstrating how our solutions are applied in practice. From well known retail brands to charities, engineering firms, and professional services organisations, our clients rely on Cloud B2B to deliver reliable, scalable systems that adapt to their operational needs.
The feedback and examples below provide an insight into the measurable benefits our clients achieve, as well as the long term relationships we continue to build through consistent support and ongoing service.
Mamas & Papas
Should you require a purchase order solution to match your business requirements then I have no hesitation in recommending Cloud B2B — I'm sure you won't be disappointed.
— Deborah Johnson, Mamas & Papas
Bimson Haulage
If you want to work with a team who are innovative, dedicated and listen to your needs then you should talk to Cloud B2B, I'm glad we did.
— Dan Richards, Bimson Haulage
Demonstrated Results Across Our Clients
Brighton & Hove Albion Foundation
AITC (Albion in the Community) is now known as the Brighton & Hove Albion Foundation, the
official
charity of Brighton & Hove Albion Football Club. The foundation uses the power of football to
inspire and engage local communities, delivering a wide range of programs focused on health and
wellbeing, education and social inclusion. They work with over 46,000 people annually across Sussex.
Additionally, in March 2022, More Than Football was launched which now supports hundreds of men,
aged 30-50, across Sussex, and was created in order to help support their mental health through the
power of football. Add to this the work the foundation does with other focus groups, both boys and
girls, plus disabled children, and you see how valuable their work has become.
So, no surprise that in recognition of the foundation's achievements, they were awarded the prize of
Best Football Community Scheme (Premier League and Championship) at the Business awards ceremony
this year (2025).
Wintle Heating & Plumbing
Wintle Heating & Plumbing, established in 1966, has grown to be one of the largest combined heating,
plumbing, and electrical contractors within the Anglian and East Midlands Area. As a consequence, in
growing the business, the company faced challenges in managing a wide range of services and
suppliers across multiple locations. Ensuring fiscal controls, standardising purchasing practices,
and maintaining efficiency across various departments were becoming increasingly complex.
Tom Wintle, Commercial Manager at Wintle Heating [&] Plumbing, recognised the need for a more
streamlined and efficient purchasing system to replace their existing processes. Their goal was to
implement a solution that could provide greater control over approvals and reporting whilst keeping
IT overheads low.
Sinclair Group
With a reputation for excellence, The Sinclair Group, operational since 1945, are the largest motor
retailer in South Wales with 20 branches offering 9 new vehicle manufacturers brands as well as a
wide range of used cars. In 2019 Sinclair took the decision to source a Purchase Order software
solution, to replace more manual driven purchasing practices, in order to have greater approval
controls and reporting.
Mark Rosser (Group Accountant) with Karen Jones (Group Purchasing Manager) and Sophie Tucker
(Management Accountant) wanted to prioritise sourcing a private UK based Cloud Purchasing Solution,
to cater for the wide spread of users in different locations, as well as providing the savings on
internal IT support overhead, that a hosted solution gives.
Their research (Google of course!) brought them to Cloud B2B’s web site and the range of Purchase
and Purchase to pay solutions on offer. Their initial research of the site indicated that Cloud B2B
could offer the range of functionality required – including key reporting facilities – as well as a
system that offered a flexible licence model to minimise cost per user .
R&S Building Services Engineers
R&S, founded in 1986 provides a wide range of engineering
services for commerce and industry from
their headquarters in Staverton, Gloucestershire. The company primarily serves commercial and
industrial clients around the South West and South Wales but have travelled the world for clients,
many of which are "blue chip" organisations. The Company currently employees some 36 staff,
including senior engineers, who have a wide range of expertise in building services, petrochemical,
process, mechanical and electrical engineering.
Project work varies in size and nature, ranging from the installation of one-off air conditioning
units to designing and installing complete factory facilities infrastructures. The largest project
to date had a value of c. £2.5m.
Back in early 2016, Alex Norton (R&S Director) contacted Cloud
B2B, with regard to introducing an
on screen Purchase Order and Supplier invoice system, to replace a paper
based system. After a
number of discussions and demos, Alex opted for the full Purchase Order and Supplier Invoice system,
using the concurrent user licence model, to ensure all relevant staff had access to the system.
Barnsley Football Club
Barnsley F.C. currently play in the Championship, the
second tier of the English football league
system. Nicknamed "the Tykes" (as well as The Reds) the club holds a record of having played over 70
seasons in the second division. The Club was founded in 1887 by Reverend Tiverton Preedy, under the
name Barnsley St. Peter's and their home ground since 1888 has been Oakwell, now a multi-purpose
sports venue.
The name 'Oakwell', originates from the well and oak tree that were on the stadium site when first
built, but also generally refers to neighbouring venues which form the breadth of the Clubs
facilities. With a capacity of 23,287 in an all-seater stadia, it is often termed a 'classic'
football stadium and one of the few remaining grounds to have its floodlights on corner pylons. It
was also the first stadium in English football to have a designated stand for disabled supporters
The club also has a very active charity arm -Reds in the Community- involving supporters and the
wider community.
In December 2017, it was announced that the majority shareholders - Patrick Cryne and family - had
agreed to sell a majority stake in Barnsley Football Club. This was to a consortium involving Chien
Lee of New City Capital, Paul Conway of Pacific Media Group, Indian businessman Neerav Parekh and
baseball legend Billy Beane. The new consortium holds 80% of the shares and the Cryne family holds
20% of the shares of Barnsley Football Club.
The YMCA
The YMCA is the largest and oldest youth charity in the world. Starting in London in 1844, the YMCA
now has 121 branches in England, with some 45 million members in 119 countries.
A change in structure brought together Ipswich, Bury St. Edmunds and Lowestoft branches in East
Anglia, as the Suffolk YMCA. These changes gave the
opportunity to review the use of systems across
the 3 branches, to look at gaining any possible efficiencies. One area that stood out was the need
to co-ordinate the purchasing function across the locations. The paper based PO system of using
spread sheets was slow in terms of getting approvals for orders, and not always up to date. Add to
this the fact that as many as 50 people may need to raise purchase orders in the 3 locations, meant
a new system would need to account for a number of challenges.
Sarah Nicholls (YMCA Finance and IT Manager) was therefore mindful that she would be best served by
a web based system to replace the current paper output. This would mean that staff at the 3 branches
could have access not only at their location, but could deal with actions required even when they
were not at their location. Sarah commented:
CGLMC Ltd - Carnoustie
The game of golf has been played in Carnoustie for well over four centuries. The first indication
that the game was being played in the Angus town can be found in the Parish Records of 1560 when the
game of ‘gowff’ was mentioned and there is every indication that the game has played an important
part in the town’s life ever since.
Carnoustie’s Championship course has become
regarded as one of Britain’s finest, and most
challenging, tests of golf. It is, in short, it compares with anything found elsewhere in the world.
For CGLMC Ltd, running a major golfing venue like Carnoustie, requires a range of financial
controls, and at the end of 2016, the Finance Department contacted Cloud B2B solutions with a view
to installing an electronic cloud based Purchase Order and Supplier invoice
system. With 3 courses
and 4 departments spread across the site, previous paper based systems were no longer practical for
the organisation.
From the first demonstration, as many staff as possible were involved in the process that led to the
Specification and design of the system. A whole range of issues from budgetary controls, to
purchasing and invoice workflow approvals for both Orders and Supplier invoices, and even how to
deal with complex fuel purchases, were covered. Importantly, system users have the ability to upload
supporting documents to support the PO’s such as delivery notes, quotations.
Shark Ninja
Shark Ninja, formerly Euro-Pro Operating LLC (established 1993) is the maker of class-leading Shark®
vacuums and the innovative line of Ninja® kitchen appliances, with the goal of giving today’s busy
consumer better and more efficient products that fit their lifestyle. Since launching in 1993,
offices now stretch over the United States, Canada, the UK and China, with the ever increasing
product range stocked by major retailers around the globe.
Back in the Autumn of 2014, Liz Kaplan (then divisional financial controller) was looking to
instigate a new way of creating and handling both Purchasing and Supplier Invoices for their fast
developing business. Having found DOL’s Cloud based Purchase Order and Supplier invoice system via
the internet, a series of remote GoTo Meeting sessions convinced Liz that the core system, with
development, would meet the company’s needs.
"I was looking for not just a system to meet our immediate requirements, but for a company that
could offer the flexibility to develop their core offering to meet our specific – and changing-
business process’s. I’m pleased to say that Cloud B2B could do so, and continue to assist us on a
monthly basis with new developments that we identify".
Branston Golf & Country Club
Branston Golf & Country Club first opened in 1975
opposite Drakelow Hall, and is recognised as one of
the leading golf clubs in Staffordshire. Overlooking the picturesque River Trent, the club has
continued to develop over the years, with the most recent addition being The Pavilion which opened
in 2005, to add to the wide range of facilities such as the gym, pool, and spa and impressive Club
House.
Offering a wide range of function options, as well as charitable events, the running of the courses
and the Clubhouse with all it’s facilities, puts pressure on having the correct procurement process.
In 2016, Branston’s Financial Controller Kevin Atton, contracted with Cloud B2B to supply a
comprehensive cloud based Purchase Order
and Supplier Invoice system.
All purchase Orders are put on value based workflow approval, with the CEO currently the last
approver in the internal chain. Once approved the PO is automatically sent as a PDF, to the
supplier. Supplier invoices are imported into the system, indexed, and sent to the PO creator for
approval, or to request additional information. The system automatically allocates relevant nominal
codes to purchases, via the configurable Budget Module.
Stagecoach Rail
International public transport group Stagecoach Rail has become an early adopter of a new cloud-based
system to automate its purchase invoice approval process. By adopting a cloud based product from
Cloud B2B the Stagecoach Rail Business Development (SRBD) team
has been able to reduce supplier
payment delays by allowing invoice approval anytime and from any location.
Additional benefits include more efficient invoice processing, with better traceability and
auditability.
SRBD was faced with challenges as its geographically dispersed team was not available to sign off
paper invoices manually. In addition, authorised invoices then had to be sent for payment to the
Head Office in Perth – leading to delays in settling supplier invoices.
Lilian Faithfull
Lilian Faithfull Homes has been meeting the needs of
elderly people who require care for over 65
years. And with that wealth and breadth of experience, currently operate 4 separate homes, based in
elegant heritage buildings, within 1.5 miles of the centre of Cheltenham. The Company’s philosophy
is all based around people-centred care, extended to supporting the families of residents.
Running 4 separate homes has it’s challenges, and back in the Autumn of 2013, Martin Hughes (then
Head of Finance and IT)- who’s department was awarded Finance Team of the Year 2013 (public sector
and voluntary)- felt that a full electronic Purchase Order system would add an additional layer of
control and speed to the successful running of the operation in each of the homes.
Martin and his colleagues approached Cloud B2B Solutions via Google search, and following a number
of remote demonstrations were pleased to place an order for a customised version of the Purchase
Order software.
Innovative solutions available for all organisations
At Cloud B2B Solutions, we pride ourselves on delivering practical, cost-effective systems tailored to each client's unique needs. Our core products have been refined through real-world use, meeting the demands of various organisations, but we also recognise that every business faces evolving challenges. That's why we're dedicated to innovation, whether through customising existing systems or developing bespoke applications. For example, in the logistics sector, we've created tailored solutions to enhance efficiency. Across industries, we ensure our systems are adaptable, scalable, and designed to empower businesses while keeping costs manageable.